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Returns Policy - Trade Site


Due to the nature of our product line, much of which is comprised of pop-ups and electronic sound modules, our sales are on a non-returnable basis.

Should you receive an item that has been damaged while in transit or is defective then please contact your sales representative or us directly by sending an email to customerservice@azbooksusa.com within 5 days of receipt.

You may also reach us by phone at 888 945 7723 x6 or x10; or send us a fax at 888 945 7724.

We will then make arrangements to replace the product or issue a corrected invoice, or credit as mutually agreed.

For further information please refer to FAQ's.